Frequently asked questions
Where do I pick up the car?
Pickup instructions are shared in the Turo app after booking. YYC airport delivery and convenient city pickup are available.
Do I need insurance?
Turo offers protection plans during checkout. Your coverage and deductible are shown before you book. For specifics, follow the prompts in Turo.
Is a deposit required?
Turo may place a security hold depending on the trip and your chosen protection plan. The details are shown during checkout.
What about mileage limits?
Each listing displays the included daily mileage. Overages, if any, are calculated by Turo.
Are winter tires available?
Seasonally, yes—some vehicles run dedicated winter tires. Check the listing details or message after booking.
Do you allow trips to Banff and Canmore?
Absolutely. Please follow road and parking rules in the national park, and keep wildlife safe by never feeding animals.
Still have questions?
Email info@rentcarcalgary.ca or send a message in Turo after booking.